MODERN ERA GROOMING BOOKING POLICY At Modern Era Grooming, we strive to provide you with an exceptional experience every time you visit. To help ensure a smooth and timely experience for both our clients and barbers, we’ve implemented the following booking policies. These guidelines help us avoid delays and maintain a high standard of service for everyone: Late Fee Policy: If you arrive 10 minutes or more after your scheduled appointment, a late fee will be applied to your service. Cancellation for Late Arrivals: If you are 15 minutes late or more, your appointment will be canceled, and you will be charged the full price of the service. Heads Up: If you anticipate being 5 minutes late, please call ahead to let us know. We will do our best to accommodate your appointment. Cancellation Policy: We understand that life happens! Please cancel at least 10 hours before your appointment so we can fill the spot for our barbers and other clients. No Call No Shows: If you miss your appointment without prior notice (No Call, No Show), you will be charged the full price of your scheduled service. Insufficient Funds: If the card on file does not have sufficient funds to cover your appointment, you will be blocked from making future appointments with Modern Era Grooming. These policies are in place to help make the experience seamless for everyone involved. We appreciate your understanding and cooperation. Thank you for helping us provide the best service possible! Your time and our barbers' time is valuable — let's keep it sharp!